r6win Privacy Policy

Introduction

r6win operates as Bangladesh's trusted online casino and sports betting platform, providing cricket betting, live casino games, slots, crash games and much more to players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi and beyond. We understand that when you register and play with us, you place a significant degree of trust in us to handle your personal information responsibly. This Privacy Policy sets out, in plain language, exactly what data we collect, why we collect it, how we store and protect it, and the rights you hold over your own information.

By accessing or using the r6win platform — whether through our website on a mobile device in Dhaka or a desktop browser in Chittagong — you agree to the practices described in this policy. If you do not agree with any part of this policy, please discontinue use of our services. We encourage all players to read this document in full before registering an account.

Information We Collect

r6win collects personal information only to the extent necessary to deliver a safe, compliant and enjoyable gaming experience. We categorise the information we gather into two main types: information you provide directly, and information collected automatically when you use our platform.

Information You Provide Directly

Information Collected Automatically

When you visit r6win, certain technical data is collected automatically to ensure the platform functions correctly and to detect fraudulent activity. This includes:

• Device & Technical Data — IP address, browser type, operating system version, device model (most r6win users in Bangladesh access via Android mobile devices).
• Usage Data — Pages visited, games played, session duration, bet history, click-path data and feature interactions within the r6win platform.
• Location Data — Approximate geographic location derived from your IP address, used solely for eligibility checks and regulatory compliance.

How We Use Your Information

r6win processes personal information only for legitimate, clearly defined purposes. We do not use your data in ways that you would not reasonably expect. The primary purposes for which we use your information are:

• To create and manage your player account, verify your identity and confirm that you meet the 21+ age requirement.
• To process your deposits and withdrawals securely through bKash, Nagad, Rocket, Upay and other supported payment channels.
• To provide access to our games, sports betting markets, live casino tables, crash games and promotional offers.
• To deliver customer support, respond to account queries and resolve any disputes in a timely manner.
• To comply with anti-money-laundering (AML) requirements, fraud prevention obligations and any applicable regulatory requirements relevant to our operations.
• To personalise your experience on r6win — for example, recommending cricket betting markets during BPL season or surfacing relevant slot promotions.
• To analyse platform performance, detect technical issues and improve the overall quality of our service for players across Bangladesh.

Sharing Your Information

r6win does not sell, rent or otherwise transfer your personal information to third parties for their own marketing purposes. We share data only to the minimum extent necessary to deliver our services and meet our legal obligations. There are three categories of recipients with whom we may share limited data:

Authorised Service Partners

These are companies that help us deliver the r6win experience, operating strictly under our instructions and bound by confidentiality agreements. They include:

• Payment Processors — bKash, Nagad, Rocket, Upay and card networks such as Visa and Mastercard receive only the transaction data necessary to complete your payment request.
• Game Providers — Providers such as Pragmatic Play, Evolution Gaming, Spribe and Ezugi may receive a session token to initialise your game session. They do not receive your full profile or financial records.
• IT & Security Vendors — Infrastructure, hosting, fraud-detection and analytics providers that help us maintain a secure and high-performance platform for Bangladesh players.

Additionally, r6win may disclose personal data to law enforcement agencies, regulatory authorities or courts when required to do so by applicable law, a court order, or to protect the rights and safety of our users and the integrity of the platform. Any such disclosure is documented internally and treated as exceptional in nature.

Cookies and Tracking Technologies

r6win uses cookies and similar tracking technologies to make our platform work correctly and to understand how players interact with our services. A cookie is a small text file placed on your browser or device when you visit our site. We use three categories of cookies:

You can manage or delete cookies at any time through your mobile browser settings. Please note that disabling essential cookies will impair the functionality of r6win and you may not be able to log in or play games. Analytics and preference cookies may be disabled without affecting core features.

Data Security

r6win takes data security seriously. We implement a range of technical and organisational measures designed to protect your personal information against unauthorised access, accidental loss, alteration or disclosure. Our security infrastructure includes SSL (Secure Socket Layer) encryption across all data transmissions, strict access controls limiting which staff members can view sensitive player data, regular security audits and vulnerability assessments of our platform, and secure storage of financial credentials with tokenisation where applicable.

Our support team operates on Bangladesh Standard Time (BST, UTC+6) and is trained to handle data-related requests and security incidents promptly. If you believe your r6win account has been compromised, please contact us immediately at [email protected] so we can act swiftly to protect your data.

Data Retention

r6win retains your personal data for as long as your account remains active and for a reasonable period thereafter to fulfil any legal, regulatory or business obligations. Specifically, financial transaction records and identity verification documents are retained for a minimum of five years from the date of the relevant transaction or verification event in order to satisfy our anti-money-laundering and compliance obligations.

If you close your r6win account, we will deactivate your profile and remove actively used personal information from our systems within a reasonable timeframe, subject to the retention obligations described above. Anonymised or aggregated data that cannot identify you as an individual may be retained indefinitely for statistical and analytical purposes.

Your Rights Over Your Data

As an r6win player, you have meaningful rights over the personal data we hold about you. We are committed to honouring these rights promptly and without unnecessary friction. Your key rights are:

• Right of Access — You may request a copy of all personal data r6win holds about you. We will provide this in a readable format within a reasonable timeframe.
• Right to Rectification — If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it without undue delay.
• Right to Erasure — Also known as the right to be forgotten. You may request deletion of your personal data where we have no lawful basis to continue processing it, subject to our legal retention obligations.
• Right to Restriction — You may ask us to restrict the processing of your personal data in certain circumstances, for example while a data accuracy dispute is being resolved.
• Right to Portability — Where technically feasible, you may request that we provide your personal data in a structured, machine-readable format so you can transfer it to another service provider.

To exercise any of these rights, please contact our support team at [email protected] with the subject line 'Privacy Request'. We will acknowledge your request within 3 business days and aim to resolve it fully within 30 days. We may need to verify your identity before processing certain requests to protect your account security.

Third-Party Services and Links

The r6win platform integrates games and services from a number of third-party providers including Pragmatic Play, Evolution Gaming, Spribe, Ezugi, Microgaming and NetEnt. While these providers are carefully selected and operate to high industry standards, r6win is not responsible for the privacy practices of these independent entities. Their collection and processing of data through game sessions is governed by their own privacy policies.

Payment service providers such as bKash, Nagad and Rocket also operate independently. When you use these services to deposit or withdraw funds on r6win, please review the relevant payment provider's own privacy and data-handling terms, as those transactions fall outside the scope of this policy once data leaves the r6win platform.

Age Restriction — 21+ Only

r6win is strictly an adult-only platform. We do not knowingly collect personal data from individuals under 21 years of age. Our registration process includes age verification steps to prevent minors from accessing the platform. If we discover that personal data has been collected from a player who is under 21, we will take immediate steps to delete that data and close the relevant account.

Changes to This Privacy Policy

r6win reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, services, legal requirements or the regulatory environment relevant to Bangladesh online gaming. When we make material changes, we will update the 'Last Updated' date at the top of this page and, where appropriate, notify registered players via the email address associated with their account.

Your continued use of the r6win platform after any changes to this Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this page periodically — particularly before making a deposit or completing a new verification step — so you remain fully informed about how your data is handled.

Contact Us for Privacy Matters

If you have any questions, concerns or requests relating to this Privacy Policy or the way r6win handles your personal data, our dedicated support team is ready to assist. We respond to all privacy-related enquiries within 3 business days and aim to resolve matters fully within 30 days in line with best practice.